managed services
We manage the devices, collaboration tools and applications your employees use every day. Users get a consistent experience wherever they work, and IT keeps control without the routine effort.
Overview
Digital Workplace Services helps organizations manage the devices, collaboration tools and applications employees use every day, so they can work securely and productively from anywhere.
We manage devices centrally, automate provisioning and updates, and administer Microsoft 365 or Google Workspace with clear governance. Business applications are packaged and delivered to users, and devices are tracked from procurement to secure retirement.
The result is a consistent employee experience, compliant devices and an IT team freed from routine workplace tasks.
What gets in the way
New devices are imaged and configured by hand, delaying new joiners and tying up IT staff.
Devices drift from standard settings and updates, creating support issues and compliance gaps.
Teams, sites, groups and shared files grow without ownership, making information hard to find and control.
Without tracking from purchase to retirement, devices are lost, refreshed late or disposed of without proper data removal.
Remote and office users get different levels of access, performance and support, affecting productivity.
What we do
Each capability can be scoped on its own or combined into a larger programme of work.
Capability 01
Manage Windows, macOS and mobile devices centrally, keeping configuration, updates and compliance consistent.
Capability 02
Deliver ready-to-use devices directly to employees with automated, zero-touch setup.
Capability 03
Administer Microsoft 365 or Google Workspace, including email, Teams, SharePoint and file sharing, with clear governance.
Capability 04
Package, test and deploy business applications to user devices, and keep them updated.
Capability 05
Track devices from procurement to retirement, and manage refreshes and secure disposal.
What changes
How we work
Why Hinkor
We automate provisioning, updates and app delivery, so routine workplace tasks need less manual effort over time.
Collaboration tools are managed with clear ownership, naming and lifecycle rules from the start.
We use device and usage data to find problems users face, rather than relying only on ticket volumes.
Device and collaboration issues move directly between our workplace and service desk teams, without handoff delays.
Engagement options
Start with a defined piece of work. If the scope is not clear yet, begin with an advisory engagement and decide the delivery shape afterwards.
Review your devices, collaboration tools and processes, and receive prioritized improvements.
Set up automated device deployment for a pilot group to prove the approach before wider rollout.
Platforms
Industries
Related services
FAQ
If your question is not here, ask it directly.
Ask a direct questionYes. We manage either platform, including email, collaboration and file sharing. Where organizations use both, we agree which platform is the primary workplace and manage them consistently.
Yes. Devices are managed through the cloud, so policies, updates and applications reach users wherever they work. Zero-touch provisioning lets new devices ship directly to employees.
We plan refreshes and operating system upgrades using asset and compatibility data, then deliver them in phases. Large-scale refresh or migration programs can also be delivered as fixed-scope projects.
IT Service Desk & ITSM is the first point of contact for all IT support and runs the service processes. Digital Workplace Services manages user devices, collaboration tools and the end-user environment that the service desk supports.
Digital Workplace Services applies and maintains device configuration and compliance policies. Identity and access controls are designed through Security Engineering (Cloud & Identity), and threat detection on devices is handled by Managed Security (SOC).
Next step
Talk to our managed services team about your devices, tools and priorities.