Capability 01
BI Strategy & KPI Design
Define the decisions, measures and reporting priorities that matter, and agree consistent KPI definitions.
- Reporting needs assessment
- KPI definitions
- BI platform selection
- Analytics roadmap
data ai
Insights your teams use to make decisions.
We turn your data into dashboards and reports that answer real business questions. Leaders and teams get consistent numbers, clear visuals and the confidence to act on them.
Overview
Analytics & BI
Analytics & BI helps organizations turn trusted data into dashboards, reports and insights that people use to make decisions.
We start with the questions leaders and teams need answered, agree consistent KPI definitions and build shared models so every report uses the same logic. Dashboards are designed around real decisions, and governed self-service lets more users explore data safely.
The result is one agreed set of numbers, less time spent building reports and faster, better-informed decisions.
Who this is for
- Leadership teams that need a reliable view of business performance
- Finance and operations teams spending days building reports in spreadsheets
- Organizations with many dashboards but few that people actually use
- Businesses rolling out self-service analytics to more users
What gets in the way
Challenges this service addresses
Reports built by hand
Teams spend days each month copying data into spreadsheets, leaving little time to analyze what the numbers mean.
Conflicting numbers
Different reports show different figures for the same measure, so meetings focus on whose numbers are right.
Dashboards nobody uses
Dashboards are built around available data rather than business questions, so adoption stays low.
Report sprawl
Self-service tools create hundreds of overlapping reports with no ownership, standards or clear source of truth.
Slow answers to new questions
Every new question requires a request to a small central team, creating long queues and delayed decisions.
What we do
Capabilities
Each capability can be scoped on its own or combined into a larger programme of work.
Capability 02
Dashboards & Reporting
Design and build dashboards and reports around business questions, with clear visuals and consistent layouts.
- Executive dashboards
- Operational reports
- Financial reporting
- Mobile and embedded reports
Capability 03
Semantic Models & Metrics
Build shared data models and metric definitions so every report uses the same logic and figures.
- Semantic model design
- Measure and calculation logic
- Performance optimization
- Row-level security
Capability 04
Self-Service Analytics Enablement
Give business users governed access to trusted data, with templates and training so they can answer their own questions.
- Certified datasets
- Report templates
- User training
- Analytics community support
Capability 05
BI Governance & Modernization
Bring order to existing reports and migrate legacy reporting tools to modern platforms.
- Report inventory and cleanup
- Workspace and access standards
- Usage monitoring
- Legacy report migration
What changes
Business outcomes
- One agreed set of numbers across the business
- Less time building reports, more time acting on them
- Dashboards built around real decisions
- Faster answers to new business questions
- Governed self-service that scales safely
How we work
Our approach
- 1 Assess Understand the decisions, users and existing reports, and agree priority questions and KPIs.
- 2 Design Define the semantic model, metrics and dashboard layouts, validated with business users.
- 3 Build Develop models and reports in short iterations, sharing working versions for early feedback.
- 4 Test Reconcile figures against agreed sources and confirm performance, security and usability.
- 5 Launch Release to users with training and documentation, then hand over to your team or our support service.
Why Hinkor
How we back that up
Decisions before dashboards
We start with the questions people need answered, so every report has a clear purpose and audience.
One version of each number
Shared models and agreed KPI definitions keep figures consistent across every report and team.
Adoption is measured
We track report usage after launch and improve or retire reports that people do not use.
Built on solid data foundations
Our data platform team ensures the data behind each report is reliable, documented and governed.
Engagement options
Starting points
Start with a defined piece of work. If the scope is not clear yet, begin with an advisory engagement and decide the delivery shape afterwards.
- Advisory Engagements Time-boxed expert advice, assessments and roadmaps that help you make confident decisions before you invest.
- Fixed-Scope Projects Defined scope, deliverables and timeline, delivered end to end by a Hinkor team accountable for the result.
- Dedicated Teams & Team Extension Hinkor engineers and specialists who join your team, follow your processes and work toward your roadmap.
BI Health Check
Review your reports, models, usage and governance, and receive prioritized improvements.
Executive Dashboard Pilot
Build one leadership dashboard with agreed KPIs to prove the approach before wider rollout.
Related services
Often delivered together
- Data Platforms & Engineering Build modern data platforms and reliable pipelines that bring trusted, governed data to analytics and AI.
- AI, ML & Generative AI Design, build and run machine learning models, AI assistants and agents that solve defined business problems safely.
- Enterprise Applications (ERP, CRM, ITSM) Implement, upgrade and optimize ERP, CRM and ITSM platforms so they fit how your business actually works.
- Digital & Technology Strategy Align technology investment with business goals through a clear digital strategy, prioritized roadmap and practical operating model.
FAQ
Questions about Analytics & BI
If your question is not here, ask it directly.
Ask a direct questionWhich BI tool should we use?
It depends on your existing platforms, licensing, users and data sources. We work with Power BI, Tableau and other leading tools, and recommend the best fit rather than a default choice.
Can you improve our existing reports instead of starting again?
Yes. We review your current reports and models, keep what works and consolidate or rebuild the rest. Most organizations improve existing reporting before building new dashboards.
How is this different from Data Platforms & Engineering?
Data Platforms & Engineering builds the platforms and pipelines that deliver trusted data. Analytics & BI turns that data into dashboards, reports and insights that people use to make decisions.
How is this different from AI, ML & Generative AI?
Analytics & BI shows what has happened and why, through dashboards and reports. AI, ML & Generative AI predicts what is likely to happen and automates decisions or answers using models and assistants.
Who maintains reports after launch?
Reports are handed over with documentation and training. Your team can maintain them, or Hinkor can provide ongoing report support and enhancements as business needs change.
Next step
Ready to make better use of your data?
Talk to our analytics team about your reports, decisions and priorities.