data ai

Move AI from experiments to everyday use.

We help you choose the AI use cases worth pursuing, then build models, assistants and agents that work with your data and systems. Each solution is tested, governed and ready for production.

Overview

AI, ML & Generative AI

AI, ML & Generative AI helps organizations apply artificial intelligence to defined business problems and run it reliably in production.

We help you prioritize use cases, then build machine learning models, generative AI assistants and AI agents that work with your data and systems. Every solution is evaluated against agreed quality criteria, deployed with monitoring and governed so data, accuracy and risk remain under control.

The result is AI that delivers practical value in daily work, not experiments that stop at the pilot stage.

Who this is for

  • Business leaders who need to turn AI interest into measurable use cases
  • Organizations with AI pilots that have not reached production
  • Teams that want AI assistants grounded in their own documents and data
  • Businesses that need prediction or forecasting from existing data

What gets in the way

Challenges this service addresses

  • Too many ideas, unclear value

    AI ideas come from every team, but few are assessed for feasibility, data readiness or business value.

  • Pilots that never reach production

    Proofs of concept work in demonstrations but lack the integration, monitoring and ownership needed to run in production.

  • Unreliable AI answers

    Generative AI tools give confident but incorrect answers when they are not grounded in trusted business data.

  • Data and privacy concerns

    Teams are unsure which data AI can use, where it is processed and how sensitive information is protected.

  • No way to measure quality

    Without defined tests and monitoring, it is hard to know whether a model or assistant is accurate and improving.

What we do

Capabilities

Each capability can be scoped on its own or combined into a larger programme of work.

Capability 01

AI Use Case Assessment

Assess specific AI use cases for business value, feasibility, data readiness and risk before development begins.

  • Use case feasibility review
  • Data availability check
  • Value and risk scoring
  • Solution approach

Capability 02

Machine Learning Solutions

Build predictive models for forecasting, classification, recommendation and anomaly detection using your business data.

  • Demand and sales forecasting
  • Classification and scoring
  • Anomaly detection
  • Recommendation models

Capability 03

Generative AI Assistants

Build assistants that answer questions, summarize and draft content using your approved documents and data.

  • Retrieval-augmented generation
  • Knowledge assistants
  • Content summarization and drafting
  • Copilot extensions

Capability 04

AI Agents & Application Integration

Build AI agents that complete multi-step tasks and integrate AI into your applications and workflows.

  • Agent design and orchestration
  • Tool and system integration
  • Human approval steps
  • AI features in applications

Capability 05

MLOps, Evaluation & Responsible AI

Test, deploy, monitor and govern AI solutions so they remain accurate, secure and compliant in production.

  • Evaluation and testing
  • Model deployment and monitoring
  • Guardrails and access control
  • Responsible AI practices

What changes

Business outcomes

  • AI investment focused on proven use cases
  • Faster access to knowledge across the organization
  • Better forecasts and earlier detection of issues
  • AI solutions that operate reliably in production
  • Clear controls over data, quality and risk

How we work

Our approach

  1. 1 Assess Confirm the business problem, success measures, data availability and risks for each use case.
  2. 2 Design Choose the right model and architecture, and define evaluation criteria, guardrails and human oversight.
  3. 3 Build Develop and integrate the solution in iterations, using your data within agreed security boundaries.
  4. 4 Test Evaluate accuracy, safety and performance against agreed criteria, with business users reviewing results.
  5. 5 Launch Deploy to production with monitoring, then hand over to your team or our support service.

Why Hinkor

How we back that up

  • Use cases before technology

    We start with the business problem and success measures, and recommend AI only where it is the right solution.

  • Evaluation built in

    Every solution is tested against agreed quality criteria before launch and monitored after it.

  • Your data stays protected

    Solutions run within your security boundaries, with access controls and clear rules on how data is used.

  • Built for production

    Our engineering, data and cloud teams make sure AI integrates with your systems and can be operated reliably.

AI Use Case Feasibility Review

Assess one or more candidate use cases for feasibility, data readiness and value before you invest.

AI Proof of Value

Build and evaluate one use case with your data over a fixed period, with a clear path to production.

Insights

Related reading

Browse all insights

FAQ

Questions about AI, ML & Generative AI

If your question is not here, ask it directly.

Ask a direct question
Is our data ready for AI?

We assess data availability, quality and access for each use case. Many use cases can start with existing data. Where foundations are missing, we address them through Data Platforms & Engineering.

How do you prevent incorrect AI answers?

Assistants are grounded in your approved sources, tested against agreed evaluation sets and limited to defined tasks. Where answers affect decisions, we include citations and human review steps.

Is our data used to train public AI models?

We use enterprise AI services and deployment options that keep your data within agreed boundaries. Data handling, retention and access are reviewed and agreed before any data is used.

How is this different from Intelligent Automation & RPA?

Intelligent Automation uses pre-built AI services, such as document extraction, inside rule-based processes. AI, ML & Generative AI designs and builds custom models, AI assistants and agents for problems that need prediction, language understanding or reasoning.

Who maintains AI solutions after launch?

Each solution is handed over with monitoring and documentation. Your team can maintain it, or Hinkor can provide ongoing monitoring, evaluation and updates as data and models change.

Next step

Ready to put AI to practical use?

Talk to our AI team about your use cases, data and priorities.