Technology
Dynamics 365 that connects finance, operations and customers.
We implement and support Dynamics 365 across finance, supply chain, sales and service. Power Platform, Power BI and Azure integration extend it without heavy customization.
Hinkor helps organizations implement, extend and support Microsoft Dynamics 365 across finance, supply chain, sales and customer service.
We map your processes to standard Dynamics 365 features, extend with Power Platform instead of custom code and connect Dynamics with your other systems through Azure. Power BI and Microsoft Fabric turn Dynamics data into reliable reporting, and our support team keeps the platform current after go-live.
The result is one connected platform for finance, operations and customers, easier to update and grow.
Starting points
Common journeys with Microsoft Dynamics 365
Platform Fit Assessment
Choosing a new ERP or CRM
Compare Dynamics 365 options, such as Business Central or Finance and Supply Chain, against your size, processes and growth plans.
Explore this pathDynamics 365 Upgrade Assessment
Moving from older Dynamics versions
Plan the move from on-premise Dynamics AX, NAV or CRM to cloud Dynamics 365, with data and customizations reviewed first.
Explore this pathDynamics 365 Health Check
Live on Dynamics 365
Improve adoption, reduce workarounds and get dependable support for fixes, enhancements and regular updates.
Explore this pathCapabilities
What we do across the lifecycle
Set direction, choose the right approach and prepare the ground.
Dynamics 365 Fit & Roadmap
Map your processes against Dynamics 365 applications, choose the right products and licensing scope and plan phased delivery.
- Process fit-gap
- Product and edition selection
- Phased roadmap
- Business case
Design, configure and integrate with clear delivery milestones.
Finance & Supply Chain Implementation
Implement finance, procurement, inventory, warehouse and manufacturing processes in Dynamics 365 using standard features first.
- Finance and procurement setup
- Inventory and warehouse processes
- Production and planning
- Data migration
Sales & Customer Service
Implement Dynamics 365 Sales and Customer Service to give teams one view of customers, opportunities and cases.
- Sales process configuration
- Case and service management
- Customer data model
- Email and Teams integration
Power Platform Extensions
Extend Dynamics 365 with Power Automate workflows and Copilot Studio agents instead of custom code.
- Approval workflows
- Process automation
- Low-code apps
- Copilot Studio agents
Integration with Azure
Connect Dynamics 365 with e-commerce, logistics, banking and legacy systems through Azure Integration Services and APIs.
- Integration architecture
- API and event integration
- Partner and bank connections
- Integration monitoring
Reporting with Power BI & Fabric
Build financial and operational reporting on Dynamics 365 data, combined with other sources in Microsoft Fabric.
- Finance and operations dashboards
- Data models and KPIs
- Fabric data integration
- Row-level security
Operate reliably, improve continuously and keep the platform healthy.
Dynamics 365 Application Management
Resolve incidents, deliver enhancements and manage Microsoft's regular updates for live Dynamics 365 environments.
- Level 2 and 3 support
- Minor enhancements
- Update testing and release
- User support documentation
Finance Operations in Dynamics 365
Run invoice processing, reconciliations and master data maintenance in Dynamics 365, with documented controls.
- Invoice processing
- Account reconciliations
- Master data maintenance
- Control evidence
Products
Products in this ecosystem
Microsoft Dynamics 365
Finance, Supply Chain Management, Business Central, Sales and Customer Service.
Microsoft Power Automate
Workflows and approvals that extend Dynamics 365 without custom code.
Microsoft Copilot Studio
AI agents that work with Dynamics 365 data and processes.
Azure Integration Services
Integration between Dynamics 365 and other systems.
Power BI
Financial and operational reporting on Dynamics 365 data.
Microsoft Fabric
Combining Dynamics 365 data with other sources for analytics.
Where to start
Pick the path that matches your problem
Dynamics 365 Upgrade Assessment
Review your current Dynamics system, data and customizations, and receive a recommended path and roadmap to Dynamics 365.
Dynamics 365 Health Check
Review configuration, customizations, adoption and support of a live system, with prioritized improvements.
Use cases
Typical work
Multi-entity finance consolidation
Finance processes standardized across legal entities, with consolidated reporting in Power BI.
Warehouse and inventory accuracy
Warehouse processes and mobile scanning that keep stock levels accurate across sites.
Approval workflows with Power Automate
Purchase, expense and credit approvals automated without custom code in the ERP.
Sales and service on one customer record
Sales and service teams working from shared customer data, integrated with Outlook and Teams.
Why Hinkor
How we make this work
Standard first, low-code next
We use standard Dynamics 365 features first and extend with Power Platform before writing custom code.
The wider Microsoft stack
Our Azure, data and workplace teams connect Dynamics 365 with the rest of your Microsoft environment.
Update-ready delivery
Automated testing and light customization make Microsoft's regular updates easier to adopt.
Support after go-live
Our application management team takes over with existing knowledge, so there is no gap after hypercare.
FAQ
Questions about Microsoft Dynamics 365
If your question is not here, ask it directly.
Ask a direct questionShould we choose Business Central or Finance and Supply Chain Management?
Business Central generally suits small and mid-sized organizations with simpler structures. Finance and Supply Chain Management suits larger, multi-entity or complex operations. A fit assessment compares both against your processes and growth plans.
Can you migrate us from Dynamics AX, NAV or on-premise CRM?
Yes. We review your data, customizations and integrations, then plan a migration that moves what still adds value and replaces the rest with standard features.
How do you handle Microsoft's regular updates?
We keep customization light, maintain automated regression tests for critical processes and plan each update with your team, so updates are adopted with minimal disruption.
Can Dynamics 365 work with our non-Microsoft systems?
Yes. We integrate Dynamics 365 with e-commerce, logistics, banking and other systems through APIs and Azure Integration Services.
Do you work only with Microsoft?
No. We work across leading ERP platforms, including SAP, Oracle and Odoo, and recommend Dynamics 365 only where it is the right fit.
Next step
Planning or improving Dynamics 365?
Talk to our Dynamics 365 team about your processes and priorities.