Legal
Privacy Policy
How Hinkor collects, uses, shares and protects personal data, and how you can exercise your rights and raise a grievance.
Effective date: · Last updated:
This Privacy Policy explains how ("Hinkor", "we", "us") collects, uses, shares and protects personal data when you visit https://www.hinkor.com, contact us, apply for a job or otherwise interact with us.
We handle personal data in line with applicable Indian law, including the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 as their provisions come into force. Where other laws apply to you, such as the EU or UK General Data Protection Regulation, we follow them as described in section 11.
1. Who we are
is responsible for the personal data described in this policy. Under Indian law, this makes us the Data Fiduciary.
- Registered office:
- Corporate Identification Number:
- Privacy questions:
- Grievance Officer: ,
2. What this policy covers
This policy covers personal data we handle for our own purposes, including:
- Visitors to our website
- People who contact us, request information or attend our events
- Business contacts at clients, prospects, partners and suppliers
- Job applicants
It does not cover personal data we process on behalf of our clients while delivering services. That processing is governed by our contracts with those clients, who decide how the data is used. If you have a question about such data, please contact the client organization directly.
3. Personal data we collect
| Category | Examples | How we collect it |
|---|---|---|
| Contact and identity details | Name, work email, phone number, company, job title | Forms, email, events and business meetings |
| Enquiry details | The service or topic you ask about and the content of your message | Contact and other website forms |
| Application details | CV, work history, qualifications, links to profiles, interview notes | Careers forms and our recruitment process |
| Technical and usage data | IP address, browser and device type, pages visited, referring page | Your browser, server logs and, with your consent, analytics cookies |
| Communication preferences | Your choices about cookies and marketing communications | Cookie Settings and preference links |
We ask only for the information we need. Please do not send us sensitive or confidential information, such as health or financial details, through our website forms.
We may also receive business contact details from public professional sources, event organizers or people who introduce us to you. When we do, we use them only for the purposes described below.
4. Why we use personal data
| Purpose | Personal data used | Basis |
|---|---|---|
| Responding to enquiries and arranging conversations | Contact and enquiry details | Your consent, given when you submit the form |
| Managing business relationships and delivering contracts | Contact details of client, partner and supplier staff | Performance of a contract and our legitimate business needs, as permitted by law |
| Recruitment | Application details | Your consent, given when you apply |
| Sending insights, event invitations or updates | Contact details and preferences | Your consent, which you can withdraw at any time |
| Operating, securing and improving the website | Technical data and, with consent, usage data | Necessary operation of the website, and your consent for analytics |
| Meeting legal obligations and protecting our rights | Any relevant data | Compliance with law and legal claims |
We do not sell personal data, and we do not use it for automated decisions that have legal or similarly significant effects on you.
5. Cookies
We use strictly necessary cookies to run this website. We use analytics cookies only with your consent. Our Cookie Policy explains which cookies we use, and you can change your choices at any time through Cookie Settings in the website footer.
6. Who we share personal data with
We share personal data only where needed for the purposes above:
- Service providers that support our business, such as website hosting and content delivery, form handling and customer relationship management (CRM), email and collaboration tools, recruitment and applicant tracking and website analytics (only with your consent). They may use the data only on our instructions and must protect it.
- Professional advisers, such as lawyers, auditors and insurers, under duties of confidentiality.
- Authorities, where required by law or to protect our rights, our people or others.
- A buyer or successor, if all or part of our business is reorganized, merged or sold, subject to equivalent protection.
7. International transfers
Our service providers may store or process personal data outside India. Where this happens, we transfer data only to countries not restricted by the Government of India and use contractual and security safeguards appropriate to the data. Where EU or UK law applies, we use recognized transfer mechanisms, such as standard contractual clauses.
8. How long we keep personal data
| Data | Retention period |
|---|---|
| Enquiries and business contact details | 24 months after our last contact with you, unless a business relationship continues |
| Job applications | 12 months after the recruitment process closes, or longer with your consent |
| Marketing preferences | until you withdraw consent or unsubscribe |
| Analytics data | as set out in the Cookie Policy |
| Website security logs | up to 12 months |
We may keep data for longer where the law requires it or to establish or defend legal claims. When data is no longer needed, we delete or anonymize it securely.
9. How we protect personal data
We use technical and organizational measures appropriate to the data we hold, including access controls, encryption in transit, logging and staff confidentiality obligations. Our approach to protecting client data during engagements is described on our Trust, Security & Compliance page.
If a personal data breach affects you, we will inform you and the relevant authorities as required by law, explaining what happened, its likely consequences, what we are doing about it and how to contact us.
10. Your rights
Subject to applicable law, you can ask us to:
- Access a summary of your personal data and how we process it, and the identities of those we have shared it with
- Correct, complete or update inaccurate or incomplete data
- Erase data we no longer need or that you no longer consent to us using
- Withdraw consent at any time, as easily as you gave it; this does not affect processing that took place before you withdrew
- Nominate another person to exercise your rights if you die or become unable to do so
- Raise a grievance about how we have handled your data
How to make a request or raise a grievance
Email or write to Grievance Officer, . Please tell us which right you are exercising. We may ask for information to verify your identity before responding.
We will acknowledge your request within 3 working days and respond within 30 days. If you are not satisfied with our response, you may approach the Data Protection Board of India once its complaint mechanism applies to your request.
To stop receiving marketing emails, use the unsubscribe link in any email or contact .
11. Additional information for people in the EU and UK
If EU or UK data protection law applies to you, you also have the right to object to processing based on our legitimate interests, to restrict processing and to receive your data in a portable format. Our lawful bases are those listed in section 4, with "legitimate business needs" meaning our legitimate interests in running and developing our business. You can complain to your local data protection authority, although we would appreciate the chance to resolve your concern first.
12. Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us personal data, please contact and we will delete it.
13. Changes to this policy
We may update this policy to reflect changes in our practices or the law. We will post the updated version on this page with a new "Last updated" date and, where changes are significant, tell you by other appropriate means.
14. Contact us
For questions about this policy or your personal data, contact or our Grievance Officer, , at .